Reston, Va. — September 8, 2021, — Concept Solutions, LLC has reaffirmed its commitment to quality, IT service, and information security management processes with a successful Integrated Management System (IMS) certification based on the following standards from the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC): ISO 9001:2015 (Quality), ISO/IEC 20000-1:2018 (IT Service Management) and ISO/IEC 27001:2013 (Information Security).
These standards are based on principles that inform our solutions and drive our approach using our quality tools, procedures, and expertise. This includes a strong customer focus, the motivation and involvement of top management, our process approach, and continual improvement. These principles help ensure that our customers get consistent, good-quality products and services, which, in turn, brings many business benefits. “The ISO certification is a significant milestone in Concept Solutions’ ongoing pursuit of high quality and customer satisfaction through continual process improvement,” said Phong Mai, CEO.
ISO 9001 sets out the criteria for quality management systems and is based on principles including a strong customer focus, the support and involvement from top management, the continuous improvement approach for process maturity, and a foundation for risk management. ISO/IEC 20000-1 is a service management system (SMS) standard that specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain, and improve an SMS. ISO/IEC 27000 is a family of standards that helps organizations keep information assets secure. Using these standards will help an organization manage the security of assets such as customer data, financial information, intellectual property, employee details, or information entrusted by third parties.
About ISO and IEC
ISO is the world’s largest independent standards-setting organization, having promoted more than 21,000 standards serving almost all aspects of technology and business worldwide. Learn more at: https://www.iso.org/home.html/
IEC is an international organization that prepares standards for electrical, electronic, and related technologies. https://www.iec.ch/
In 1987, the two formed the ISO/IEC Joint Technical Committee 1 (JTC 1) to develop worldwide information and communication technology standards for business and consumer applications. Learn more at: https://www.iso.org/isoiec-jtc-1.html/
About Concept Solutions, LLC
Founded in 1999, Concept Solutions, LLC, headquartered in Reston, Virginia, is a management and technology consulting company committed to providing strategic solutions enabling organizations to operate more efficiently. At Concept Solutions, we create and support Mission-Critical solutions that keep our country safe in the areas of Aerospace, Defense, Law Enforcement, and Commerce. We are experts in delivering innovative solutions through advanced software development, systems engineering, and management. Learn more at: https://www.concept-solutions.com/