Concept Solutions completes trifecta of ISO certifications

Concept Solutions maintains its commitment to quality assurance processes with recertification of ISO 9001, ISO 27001, and ISO 20000-1.

ISO 9001
Registration #: QAC/R01/1034
Exp Date: Aug 22, 2020

ISO 9001:2015 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001.

This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. These principles are explained in more detail in the pdf Quality Management Principles. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.

ISO 27001
Registration #: ISMS/R01/1034
Exp Date: Sep 3, 2019

The ISO/IEC 27000 family of standards helps organizations keep information assets secure. Using this family of standards will help your organization manage the security of assets such as financial information, intellectual property, employee details or information entrusted to you by third parties.

ISO/IEC 27001 is the best-known standard in the family providing requirements for an information security management system (ISMS).

ISO 20000-1
Registration #: ITSM/R01/1034
Exp Date: Sep 3, 2019

ISO/IEC 20000-1:2011 is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of services to fulfil agreed service requirements.